Updated Articles

  1. Training Newsletter May 2026

    May 2026 Welcome to our May Newsletter! There is plenty happening this month, with several upcoming improvements shaped directly by feedback from our recent creditor invoic...
  2. Aged Balance List

    The instructions in this article relate to the  Aged Balance List.   The icon may be located on your StrataMax Desktop or found using the StrataMax Search . The Aged Balance List ...
  3. Owner Info

    The instructions in this article relate to Owner Info .  The icon may be located on your StrataMax Desktop or found using the  StrataMax Search . The instructions in this article relate to StrataMax Version 5.6.15...
  4. Returned Mail Register

    The instructions in this article relates to Returned Mail .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Returned Mail   is for recording the details of mail, which ...
  5. Interest Setup, Calculation & Troubleshooting

    This article explains how to enable interest charging in StrataMax, and provides information on how it is calculated. It also provides solutions to challenges that may arise when charging or crediting/reversing interest. StrataMax will calculate ...
  6. Direct Debit

    StrataPay Direct Debit For an owner to set up a direct debit for their levy payments, they need to complete a Direct Debit Request on the StrataPay website here: http://www.stratapay.com/directdebit/ . This website also provid...
  7. Building Information | FAQ

    Welcome to our Building Information Frequently Asked Questions article. We've put together answers to the most common questions we get asked.  The full Building Information article can be viewed here . Security and Permissions Q . How...
  8. Bank Reconciliation | FAQ

    This page includes some of the most frequently asked questions on the topic of bank reconciliation in StrataMax. Security and Permissions Q.  Why can I not access certain features - i.e. Process Bank Statements   or Bank Acco...
  9. Training Newsletter July 2025

    July 2025 Welcome to our Training Newsletter for July.  As the tax year draws to a close, the Training Team will be pausing webinars during J...
  10. Payments Management

    Payments Management provides a centralised area to both review and manage payments, as well as reverse.