Message Maker

The instructions in this article relate to Message Maker. The icon may be located on your StrataMax Desktop or found using the StrataMax Search.

The Message Maker is for creating a message that can be displayed on Levy Notices, Arrears Notices, Ledger Cards and Invoices. The message may be changed to suit a particular situation or even for an individual owner. It is important to review the template currently selected to ensure there is room for a message to display.

Message Maker 

The Message Maker is used to create, edit, or delete custom messages both Global and Local for Levy Arrears and Levy Notices when issuing notices through Report Distribution. 

1. Search or select Levy Management.
2. Select Reports and select Distribute Levies.
3. Click on the cog wheel to open the Configuration and select Message Maker. 
4. From the drop-down arrow beside Custom Messages to select Levy Notices or Levy Arrears Notices.
5. Select the Add button under Global or Building Override windows to add a new message line item.
6. Click into the Description field and click again to activate the cursor and add a Description for the Message.
7. Click into the Message field and click again to activate the cursor and add the message.
8. Click the Save icon to save the message.
9. Click the Star icon to set the message as active. Toggling this icon will remove the Active status if required.
10. Click the delete icon to remove a message if required. 
11. Click Close to exit the screen.

Legacy Message Maker

The Message Maker is for creating a message that can be displayed on Levy Notices, Arrears Notices, Ledger Cards and Invoices not issued via Report Distribution. 

Creating a new Message 

1. Search or select the area that the message has been created for i.e. Levy Notice Reports, Arrears Notice, Invoice Printing, Ledger Card or Utility Billing.
2. Click Conditions tab and click Message Maker.
3. Select either 'Global' to apply the new message to all properties in your portfolio, or 'Local' to add new message which will be unique to the selected building.
4. Click on the 'Message File' required.
5. Tag 'Set As Active Message'.
6. Click OK.
7. Click 'Yes' or 'No' to the message 'Do you want to alter the description for the message? 
8. If Yes was selected, this will put the message into an editable format. Edit as required and click OK.
9. From the 'Conditions' tab, ensure Print Message is ticked and tick Set as Default if required. 
10. Preview a Levy Notice Reports, Arrears Notice, Invoice Printing, Ledger Card or Utility Bill to ensure there is space for the message prior to distributing. Adjust the Template if required (screen shot below).

Edit a Message

1. Search or select the area that the message has been created for i.e Levy Notice Reports, Arrears Notice, Invoice Printing, Ledger Card or Utility Billing. 
2. Click Message Maker on the 'Conditions' tab.
3. If an Active Message has been 'Set As Active Message' previously, it will be displayed.
4. Select 'Global' to select a message from the global list, or 'Local' to select a message unique to the selected building.
5. Select the message to edit.
6. The contents of the message will be displayed, make changes as required.
7. Click OK when you have finished editing the message.
8. When asked: 'Do you want to alter the description for this message?' select Yes or No.
9. If you selected yes, then the text description box for the message will appear above the message file list, type in the new description then click OK.
10. This edited message will become the selected message for the levy/arrears or invoice. It does not become the active message (default message) unless you also specify 'Set As Active Message'.

Delete a Message

1. Search or select Message Maker. 
2. Select either 'Global' to display all messages globally, or 'Local' to display only messages unique for the selected building.
3. Select the message that is to be deleted, then click Delete.
4. When asked: 'Delete this message?' click Yes.