Popular Articles

  1. Month End Process

    Although this article has been designed to accommodate the most common "month end" scenarios, your office may have slightly varying requirements or processes to consider - some may not have recoveries to process each month, for example. If you hav...
  2. Payment Reversal Process

    Reversing or deleting a payment can be done throughout the various stages of the process depending on the scenario. The below information details each scenario and the steps required based on each. These steps apply to StrataCash and non-StrataCas...
  3. StrataCash Hub

    This article provides all the relevant information for StrataCash Hub . The icon may be located on the right-had side of the StrataMax Desktop or found using the StrataMax Search . To access this screen, users must have permission...
  4. StrataMax (Menu)

    The instructions in this article relate to StrataMax (icon).  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This screen manages the building uploads to the StrataMax servers, including ...
  5. StrataMax Chatbot

    We are excited to offer the StrataMax Chatbot for you! This cutting-edge chatbot has been trained on all of our online help content, making it a valuable resource for answering a wide range of questions about using StrataMax. Right Side Pop ...
  6. DocMax | Online Portal Uploads

    This articles covers the Online Portal Uploads sections in DocMax . This is where documents are placed waiting to be synchronised. This can be for the upload of new documents, removal of pending documents, as well as update of documents. H...
  7. QLD Certificates

    How to produce a certificate (QLD)
  8. Set Up Access to Meeting Hub

    How to set up access to Meeting Hub for StrataMax users.
  9. Invoice Hub | Troubleshooting

    The instructions in this article relate to Invoice Hub.  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . For any areas that require troubleshooting, please review the below to understand ...
  10. Annual General Meeting Checklist

    After the Annual General Meeting, there are certain recommended areas of updates within StrataMax that can be carried out. The StrataMax Training Team have developed this checklist as a guide on what areas can be updated post an Annual General Mee...