Updated Articles

  1. Utility Billing | Other Billing Processes

    This article covers the various other common processes that are carried out in the Utility Billing menu. This does not cover the standard billing process, please see the Utility Billing | Electricity Billing Procedures article for that. ...
  2. Levy Management | FAQ

    With the changes to Levy Management, the below page includes some of the most frequently asked questions around how this area works. Levy Year Q . What is a Levy Year? A . The Levy Year is the levy periods that you a...
  3. Message Maker

    The instructions in this article relate to Message Maker .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . The Message Maker is for creating a message that ...
  4. Utility Billing | Setup Tariffs, Sundries, Rebates

    This article provides general information about Utility Bill Items  in the Utility Billing  menu within the Utility Sub-Group, and covers the setup of the different types of Utility Bill Items: Tariffs, Various Items , and Rebates . The...
  5. Certificates

    The instructions in this article cover the various functions available in Certificates. The icon may be located on your StrataMax Desktop or found using the StrataMax Search. When a property is sold, the purchaser...
  6. Disbursements

    The instructions in this article relate to Disbursements .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Disbursements is designed to automatically record particula...
  7. Report Distribution

    Report Distribution is used to produce a configured report or formatted output for the selected area. This can include a report, template, notice, letter, label, certificate, ledger card, report pack, or other stored report output. The scre...
  8. Training Requests

    Please allow at least  3 business days notice for training sessions so we can schedule the appropriate team member and plan the session. The following charges apply for training as per the terms and conditions of the StrataMax agree...
  9. Lost/Inactive Buildings

    This article covers changing the status of a building to lost and inactive in StrataMax. It also provides a checklist of what action items should be completed beforehand. Lost Buildings Once a building is set as L ost , changes...
  10. Full Service

    This article highlights the range of tasks and services offered by the StrataMax Full Service Team to assist StrataMax clients. Each section provides a detailed overview of the tasks available, the required information to complete, and a convenie...