Updated Articles

  1. Utility Billing | Setup Tariffs, Sundries, Rebates

    This article provides general information about Utility Bill Items  in the Utility Billing  menu within the Utility Sub-Group and covers the setup of the different types of Utility Bill Items: tariffs, Various Items , and Rebates . The di...
  2. Utility Billing | Introduction & Setup

    The instructions in this article relate to Utility Billing .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Utility Billing allows the facility to create bills for owners or tena...
  3. Utility Billing | Refunds

    This article covers the process of refunding an overpayment on a current account in the Utility Sub-Group or a credit on an account after a final bill has been issued (Second Debtor Account). The payment will be drawn for the amount of the overpay...
  4. Cheque Reporting

    This report is available from the Cheques Printing menu and include options for unprinted and printed Cheques.  Printed Cheques Report (Payment Authority) You may wish to produce a report displaying Printed Cheques for a particular (...
  5. StrataMax Desktop

    StrataMax provides a 'User' configurable desktop with icon groups that can be customised, and items for security groups can be set up depending on whether the user is allowed to edit Desktop Groups for the Users  security group. The purpose of th...
  6. Applicant Maintenance

    The instructions in this article relate to Applicant Maintenance (formerly known as Certificate Applicants ) . The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Add/Change/De...
  7. Legal Action Process

    The instructions in this article relate to Legal Action.  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . It is recommended to complete the Legal Action Setup prior to adding any ...
  8. QLD Certificates

    How to produce a certificate (QLD)
  9. General Procedures Checklist

    This checklist serves as general guidance for Strata Management offices. It is not exhaustive or intended to replace existing procedures or mandate how a Strata Management office should be run. If you have any questions about any of the procedure...
  10. Meeting Hub Introduction

    This article offers an introduction to Meeting Hub. The icon for Meeting Hub may be located on your StrataMax Desktop or found using the StrataMax Search . Meeting Hub is part of the StrataMax suite, and subsequently available to al...